Last Updated: August 13, 2026

Welcome to Lyraa Beauty And Wellness Enterprises. These Terms & Conditions govern your use of lyyraa.com and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

1. About LYYRAA

The website lyyraa.com is operated by:

Legal Business Name: Lyraa Beauty And Wellness Enterprises
Brand Name: Lyraa Beauty And Wellness Enterprises
Registered Address: Building No./Flat No. 12, ABAD ORCHARD COUNTY, Makaliyam Kavaraparambu Road, Near Dr Thaju Malayil Thomas Clinic, Irumpanam, Thiruvankulam, Ernakulam, Kerala – 682309
Email: customercare@lyyraa.com
Phone: +91 99955 35306

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities;
• Attempt to gain unauthorized access to the website or its systems;
• Interfere with the operation or security of the website;
• Copy, reproduce, modify, or commercially exploit website content without permission;
• Submit false, misleading, or unauthorized information.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, benefits, usage instructions, prices, and other information displayed on the website are accurate.

However, product packaging, colour, appearance, or other non-material details may vary from photographs shown online.

Product claims and descriptions are intended to provide general information about the product and should not be interpreted as medical advice, diagnosis, or treatment.

4. Skincare and Personal-Care Use

Customers should read the product label and usage instructions before use.

If you have sensitive skin, known allergies, or concerns about using a cosmetic or personal-care product, we recommend performing an appropriate patch test and consulting a qualified healthcare professional where necessary.

Stop using a product if significant irritation or an adverse reaction occurs and seek appropriate professional advice.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted if there are issues relating to stock availability, pricing, payment, fraud prevention, or other circumstances.

We reserve the right to cancel or decline an order where reasonably necessary, subject to applicable law.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious pricing or technical error, we may contact you before processing the order.

Applicable taxes and shipping charges, where applicable, will be displayed during checkout.

7. Payments

Payments may be processed through third-party payment gateways or payment service providers.

You agree to provide accurate payment and billing information.

LYYRAA does not intentionally store complete card, UPI, banking, or other sensitive payment credentials when such information is processed directly by third-party payment providers.

8. Shipping and Delivery

Orders are processed and delivered according to our Delivery & Returns Policy.

Delivery dates are estimates and may be affected by courier delays, weather, public holidays, incorrect address information, or circumstances outside our reasonable control.

9. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Delivery & Returns Policy.

Personal-care products may be subject to hygiene-related return restrictions.

Nothing in these Terms & Conditions excludes or restricts rights or remedies that cannot lawfully be excluded under applicable law.

10. Intellectual Property

All content on this website, including but not limited to:

• Brand names
• Logos
• Product images
• Photographs
• Graphics
• Text
• Product descriptions
• Website design
• Videos
• Icons
• Other original materials

is owned by or licensed to LYYRAA and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, marketing platforms, social-media integrations, and other service providers.

Your use of certain third-party services may also be subject to their respective terms and policies.

12. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

Maintenance, technical problems, third-party failures, or circumstances beyond our reasonable control may temporarily affect website availability.

13. Limitation of Liability

To the extent permitted by applicable law, LYYRAA will not be responsible for indirect or consequential losses arising from the use of the website or products, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms & Conditions limits any consumer rights or liability that cannot legally be excluded.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

15. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Subject to applicable consumer-protection laws and jurisdictional requirements, disputes shall be subject to the jurisdiction of the appropriate courts in Kochi ,Kerala.

16. Changes to These Terms

LYYRAA may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised effective or updated date.

17. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Lyraa Beauty And Wellness Enterprises
Email: customercare@lyyraa.com
Phone: +91 99955 35306
Address: Building No./Flat No. 12, ABAD ORCHARD COUNTY, Makaliyam Kavaraparambu Road, Near Dr Thaju Malayil Thomas Clinic, Irumpanam, Thiruvankulam, Ernakulam, Kerala – 682309